Privacy Policy

Last updated: September 29, 2026

This policy explains what personal information Peptide Labs collects through peptidelabs.live, how we use it and the choices you have.

Information we collect

• Orders: your name, billing and shipping address, email address, phone number and the products you buy.
• Accounts: if you create an account, your login details and order history.
• Messages: the name, email, phone number and message you send through our contact form.
• Reviews: the name and review text you choose to publish on a product you bought.
• Technical data: information your browser sends automatically, such as IP address, browser type and pages visited, which our hosting and security tools use to run and protect the site.

Payment card details are entered with our payment processor and are not stored on our website.

How we use your information

• To process, ship and support your orders.
• To reply to your messages.
• To operate, secure and improve the site.
• To send marketing emails only if you choose to receive them; you can unsubscribe at any time.
• To meet legal, tax and accounting obligations.

Cookies

We use cookies that the site needs to work, such as keeping items in your cart, remembering your wishlist and keeping you signed in. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.

Who we share information with

We share information only with service providers that help us run the store, such as our website host, payment processor, shipping carriers and email provider, and only as needed for them to provide their service. We may also disclose information when required by law. We do not sell your personal information.

How long we keep information

We keep order records for as long as needed for accounting, tax and legal purposes, and other information for as long as it is needed for the purpose it was collected.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you by contacting us through our contact page. Depending on where you live, including California, you may have additional rights under state privacy law, and we will not discriminate against you for exercising them.

Children

The site is not intended for anyone under 18, and we do not knowingly collect information from children.

Security

The site is served over an encrypted HTTPS connection. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact

For privacy questions or requests, contact us:

Peptidelabs, 1001 Court St, Pekin, IL 61554, United States
Phone: +1 331-217-3457
Online: our contact page